REFERENCES
Content prepared by the Sloan Center on Aging & Work at Boston College

(1) Aequus Partners. (2010). Workplace flexibility: Advice, training, research. Retrieved October 6, 2010, from http://www.workplaceflexibility.com.au/index.htm.

(2) Age Wave. (2009). Retirement at the tipping point: The year that changed everything. new fears, new hopes, and a new purpose for retirement New York: Harris Interactive. Retrieved from http://www.agewave.com/RetirementTippingPoint.pdf.

(3) Allen, T. D. (2001). Family-supportive work environments: The role of organizational perceptions. Journal of Vocational Behavior, 58(3), 414-435.

(4) Arthur, M. M. (2003). Share price reactions to work-family initiatives: An institutional perspective. Academy of Management Journal, 46(4), 497-505.

(5) Baltes, B., Briggs, T. E., Huff, J. W., Wright, J. A., & Neuman, G. A. (1999). Flexible and compressed workweek schedules: A meta-analysis of their effects on work-related criteria. Journal of Applied Psychology, 84(4), 496-513. doi:10.1037/0021-9010.84.4.496

(6) Beauregard, T. A., & Henry, L. C. (2009). Making the link between work-life balance practices and organizational performance. Human Resource Management Review, 19(1), 9-22. doi:10.1016/j.hrmr.2008.09.001

(7) Berkman, L. F., Buxton, O., Ertel, K., & Okechukwu, C. (2010). Managers' practices related to work-family balance predict employee cardiovascular risk and sleep duration in extended care settings. Journal of Occupational Health Psychology, 15(3), 316-329. doi:10.1037/a0019721

(8) Bond, J., & Galinsky, E. (2006a). What workplace flexibility is available to entry-level, hourly employees? (Research Brief No. 3). New York, NY: Families and Work Institute. Retrieved from http://www.familiesandwork.org/site/research/reports/brief3.pdf.

(9) Golden, L. (2001). Flexible work schedules: What are we trading off to get them? Monthly Labor Review, 124(3), 50-67. Retrieved from http://www.bls.gov/opub/mlr/2001/03/art3full.pdf.

(10) Bourke, J. (2010). Flexibility and the GFC [global financial crisis], Australia's had a taste and there's no going back Balmain, New South Whales, Australia: Aequus Partners.

(11) Brown, M., Wong, M., & McNamara, T. K. (2009). Flexible work options in state agencies (State Issue Brief No. 01). Chestnut Hill, MA: The Sloan Center on Aging & Work at Boston College. Retrieved from http://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/SIB01_Flex.pdf.

(12) Brown, S. K. (2005). Attitudes of individuals 50 and older toward phased retirement Washington, DC: AARP Knowledge Management. Retrieved from http://assets.aarp.org/rgcenter/post-import/phased_ret.pdf.

(13) Budd, J. W., & Mumford, K. A. (2006). Family-friendly work practices in britain: Availability and perceived accessibility. Human Resource Management, 45(1), 23-42. doi:10.1002/hrm.20091

(14) Bureau of Labor Statistics. (2009). Program perspectives on paid-leave benefits, "vacations, holidays, and personal leave: Access, quantity, costs, and trends" Washington, DC: Bureau of Labor Statistics. Retrieved from http://www.bls.gov/opub/perspectives/issue2for11by17.pdf.

(15) Burke, E. M. (2003). 2003 eldercare survey Alexandria, VA: Society for Human Resource Management.

(16) Butler, A. B., Grzywacz, J. G., Ettner, S. L., & Liu, B. (2009). Workplace flexibility, self-reported health, and health care utilization. Work & Stress, 23(1), 45.

(17) Byron, K. (2005). A meta-analytic review of work-family conflict and its antecedents. Journal of Vocational Behavior, 67(2), 169-198. doi:DOI: 10.1016/j.jvb.2004.08.009

(18) Campbell, I., & Chalmers, J. (2008). Job quality and part-time work in the retail industry: An australian case study. International Journal of Human Resource Management, 19(3), 487-500.

(19) Careerbuilder.com. (2010). Employers expect uptick in hiring in the new year, CareerBuilder's 2010 job forecast finds. Retrieved January 7, 2010, from http://www.careerbuilder.com/share/aboutus/pressreleasesdetail.aspx?id=pr542&sd=12/29/2009&ed=12/31/2010.

(20) Carlson, D. S., Grzywacz, J. G., & Kacmar, K. M. (2010). The relationship of schedule flexibility and outcomes via the work-family interface. Journal of Managerial Psychology, 25(4), 330-355. doi:10.1108/02683941011035278

(21) Casey, J., & Chase, P. (2004). Creating a culture of flexibility: What it is, why it matters, how to make it work Chestnut Hill, MA: Boston College Center for Work and Family. Retrieved from http://www.bc.edu/centers/cwf/research/publications/meta-elements/pdf/BCCWFFlexibilityEBS.pdf.

(22) Chartered Institute of Personnel and Development. (2008). Reward management survey 2008 London: CIPD. Retrieved from http://www.cipd.co.uk/NR/rdonlyres/A0A6B058-0433-4099-948D-0669ACE2F95C/0/rewmansr0108.pdf.

(23) Christensen, K., & Schneider, B. (in press). Workplace flexibility: Realigning 20th-century jobs a for a 21st-century workforce. New York, NY: Cornell University Press.

(24) Corporate Voices for Working Families. (2005). Business impacts for flexibility: An imperative for expansion Washington, DC: Corporate Voices for Working Families. Retrieved from http://www.cvworkingfamilies.org/downloads/Business%20Impacts%20of%20Flexibility.pdf.

(25) Corporate Voices for Working Families. (2010). From an "Ill-prepared" to a well-prepared workforce: The shared imperatives for employers and community colleges to collaborate. Washington, DC: Corporate Voices for Working Families. Retrieved from http://corporatevoices.org/system/files/CVWF-Ill_Prepared_FINAL_WEB.pdf.

(26) Council of Economic Advisors. (2010). Work-life balance and the economics of workplace flexibility Washington, DC: Executive Office of the President. Retrieved from http://www.whitehouse.gov/files/documents/100331-cea-economics-workplace-flexibility.pdf.

(27) Curl, A. L., & Hokenstad, M. C. '., Jr. (2006). Reshaping retirement policies in post-industrial nations: The need for flexibility. Journal of Sociology and Social Welfare, 33(2), 85-106.

(28) Dalton, D. R., & Mesch, D. J. (1990). The impact of flexible scheduling on employee attendance and turnover. Administrative Science Quarterly, 35, 370-387.

(29) Daly, K. (2000). Work life practices and flexibility in small businesses: A canadian research report Ontario, Canada: Centre for Families, Work & Well-Being. Retrieved from http://www.worklifecanada.ca/cms/resources/files/2/small_businesses1.pdf.

(30) Darr, W., & Johns, G. (2008). Work strain, health, and absenteeism: A meta-analysis. Journal of Occupational Health Psychology, 13(4), 293-318. doi:10.1037/a0012639

(31) Dex, S., & Scheibl, F. (1999). Business performance and family-friendly policies. Journal of General Management, 24(4), 22-37.

(32) Eaton, S. C. (2003). If you can use them: Flexibility policies, organizational commitment, and perceived performance. Industrial Relations, 42(2), 145-167.

(33) Edwards, P., & Greasley, K. (2010). Absence from work Dublin, Ireland: European Foundation for the Improvement of Living and Working Conditions. Retrieved from http://www.eurofound.europa.eu/ewco/studies/tn0911039s/tn0911039s.htm.

(34) Families and Work Institute. (2007). When work works: Making work work: New ideas from the winners of the alfred P. sloan awards for business excellence in workplace flexibility New York: Families and Work Institute. Retrieved from http://familiesandwork.org/site/research/reports/3wbooklet.pdf.

(35) Franco, L., Gibbons, J., & Barrington, L. (2010). I Can't get no ... job satisfaction, that is: America's unhappy workers (Research Report No. 1459-09-RR). New York: The Conference Board.

(36) Fronstin, P. (2009). Sources of health insurance and characteristics of the uninsured: Analysis of the march 2009 current population survey (EBRI Issue Brief No. 334). Washington, DC: Employee Benefit Research Institute. Retrieved from http://www.ebri.org/pdf/briefspdf/EBRI_IB_9-2009_No334_HI-Cvg1.pdf.

(37) Fronstin, P., Salisbury, D., & VanDerhei, J. (2009). Savings needed for health expenses in retirement: An examination of persons ages 55 and 65 in 2009. EBRI Notes, 30(6), 2-11. Retrieved from http://www.ebri.org/pdf/notespdf/EBRI_Notes_06-June09.HlthSvg-RetFndg1.pdf

(38) Galinsky, E., & Bond, J. T. (2009). The impact of the recession on employers New York: Families and Work Institute. Retrieved from http://familiesandwork.org/site/research/reports/Recession2009.pdf.

(39) Galinsky, E., Bond, J. T., & Hill, E. J. (2004). When work works: A status report on workplace flexibility New York: Families and Work Institute. Retrieved from http://familiesandwork.org/3w/research/downloads/status.pdf

(40) Galinsky, E., Peer, S., & Eby, S. (2009). 2009 guide to bold new ideas for making work work New York, NY: Families and Work Institute. Retrieved from http://www.familiesandwork.org/site/research/reports/2009boldideas.pdf.

(41) Georgetown Law. (2010). Workplace flexibility 2010. Retrieved 10/6/2010, 2010, from http://workplaceflexibility2010.org/index.php.

(42) Golden, T. D., & Veiga, J. F. (2005). The impact of extent of telecommuting on job satisfaction: Resolving inconsistent findings. Journal of Management, 31(2), 301-318. doi:10.1177/0149206304271768

(43) Groeneman, S. (2008). Staying ahead of the curve 2007: The AARP work and career study Washington, D.C.: AARP. Retrieved from http://assets.aarp.org/rgcenter/econ/work_career_08.pdf.

(44) Grzywacz, J. G., Carlson, D. S., & Shulkin, S. (2008). Schedule flexibility and stress: Linking formal flexible arrangements and perceived flexibility to employee health. Community, Work & Family, 11(2), 199-214. doi:10.1080/13668800802024652

(45) Hayman, J. R. (2009). Flexible work arrangements: Exploring the linkages between perceived usability of flexible work schedules and work/life balance. Community, Work & Family, 12(3), 327-338. doi:10.1080/13668800902966331

(46) Hegewisch, A., & Gornick, J. C. (2008). Statutory routes to workplace flexibility in a cross-national perspective Washington, D.C.: Institute for Women's Policy Research. Retrieved from http://www.iwpr.org/pdf/B258workplaceflex.pdf

(48) Helman, R., Copeland, C., VanDerhei, J., & Salisbury, D. (2008). EBRI 2008 recent retirees survey: Report of findings (Issue Brief No. 319). Washington, DC: Employee Benefit Research Institute. Retrieved from http://www.ebri.org/pdf/briefspdf/EBRI_IB_07-2008.pdf.

(49) Hewlett, S. A., & Sherbin, L. (2005). Off-ramps and on-ramps. Harvard Business Review, 83(3), 43-54.

(50) Hill, E. J., Hawkins, A. J., Ferris, M. S., & Weitzman, M. (2001). Finding an extra day a week: The positive influence of perceived job flexibility on work and family life balance. Family Relations, 50(1), 49-58.

(51) Hutchens, R. (2007). Phased retirement: Problems and prospects. Chestnut Hill, MA: Center for Retirement Research at Boston College. Retrieved from http://crr.bc.edu/images/stories/Briefs/wob_8.pdf?phpMyAdmin=43ac483c4de9t51d9eb41.

(52) James, J. B., McKechnie, S. P., & Swanberg, J. E. (in press). Predicting employee engagement in an age-diverse retail workforce. Journal of Organizational Behavior.A Special Issue: Contemporary Empirical Advancements in the Study of Aging in the Workplace. Retrieved from http://hdl.handle.net/2345/1420.

(53) Johnson, A., Noble, K., & Richman, A. (2005). Business impacts of flexibility: An imperative for expansion Washington, DC: Corporate Voices for Working Families. Retrieved from http://www.cvworkingfamilies.org/system/files/Business%20Impacts%20of%20Flexibility.pdf.

(54) Johnson, J. K. M., Pitt-Catsouphes, M., Besen, E., Smyer, M. A., & Matz-Costa, C. (2008). Quality of employment and life-satisfaction: A relationship that matters for older workers (Issue Brief No. 13). Chestnut Hill, MA: Boston College Center on Aging & Work/Workplace Flexibility. Retrieved from http://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/IB13_LifeSatisfaction.pdf

(55) Joyce, K., Pabayo, R., Critchley, J., & Bambra, C. (2010). Flexible working conditions and their effects on employee health and wellbeing Chichester, UK: John Wiley & Sons, Ltd. doi:10.1002/14651858.CD008009.pub2; 10.1002/14651858.CD008009.pub2

(56) Kelly Services. (2010). Employee loyalty rises during global economic recession, kelly international workforce survey finds Troy, MI: Kelly Services. Retrieved from http://www.easyir.com/easyir/kellyservices/CompanyLoyaltyGlobal_final_charts.pdf.

(57) Kossek, E. E., & Michel, J. S. (2011). Flexible work schedules. In APA handbook of industrial and organizational psychology (pp. 535-572). Washington, DC: American Psychological Association.

(58) Kossek, E. E., & Ozeki, C. (1999). Bridging the work-family policy and productivity gap: A literature review. Community, Work & Family, 2(1), 7-32.

(59) Lapierre, L. M., Spector, P. E., Allen, T. D., Poelmans, S., Cooper, C. L., O'Driscoll, M. P., Sanchez, J. I., Brough, P., & Kinnunen, U. (2008). Family-supportive organization perceptions, multiple dimensions of work-family conflict, and employee satisfaction: A test of model across five samples. Journal of Vocational Behavior, 73(1), 92-106. doi:10.1016/j.jvb.2008.02.001

(60) Lautsch, B. A., Kossek, E. E., & Eaton, S. C. (2009). Supervisory approaches and paradoxes in managing telecommuting implementation. Human Relations, 62(6), 795-827. doi:10.1177/0018726709104543

(61) McKinsey & Company. (2007). Acting on global trends: A McKinsey global survey. The McKinsey Quarterly, (April) Retrieved from http://www.mckinseyquarterly.com/Acting_on_global_trends_A_McKinsey_Global_Survey_1998.

(62) McNamara, T. K., Wong, M., Brown, M., & Pitt-Catsouphes, M. (2009). States as employers-of-choice (State Research Highlight No. 01). Chestnut Hill, MA: Sloan Center on Aging & Work at Boston College. Retrieved from http://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/SRH01_EmployersofChoice.pdf.

(63) MetLife. (2009). Buddy, can you spare a job? the new realities of the job market for aging baby boomers Westport, CT: Metlife Mature Market Institute. Retrieved from http://www.metlife.com/assets/cao/mmi/publications/studies/mmi-buddy-can-you-spare-job.pdf.

(64) MetLife. (2010). MetLife study of working caregivers and employer health care costs: New insights and innovations for reducing health care costs for employers New York, NY: MetLife. Retrieved from http://www.metlife.com/assets/cao/mmi/publications/studies/2010/mmi-working-caregivers-employers-health-care-costs.pdf

(65) Miller, J., & Miller, M. (2005). Get a life! Fortune, 152(11), 109-124.

(66) Pew Research Center. (2009). Recession turns a graying office grayer Washington, DC: Pew Research Center. Retrieved from http://pewsocialtrends.org/assets/pdf/americas-changing-workforce.pdf.

(67) Pitt-Catsouphes, M., Matz-Costa, C., & Besen, E. (2009a). Age & generations: Understanding experiences at the workplace (Research Highlight No. 6). Chestnut Hill, MA: Sloan Center on Aging & Work at Boston College. Retrieved from http://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/RH06_Age_Generations.pdf.

(68) Pitt-Catsouphes, M., Matz-Costa, C., & Besen, E. (2009b). Workplace flexibility: Findings from the age and generations study (Issue Brief No. 19). Chestnut Hill, MA: Sloan Center on Aging & Work at Boston College. Retrieved from http://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/IB19_WorkFlex.pdf.

(69) Pitt-Catsouphes, M., Smyer, M. A., Matz-Costa, C., & Kane, K. (2007a). The national study of business strategy and workforce development: Summary report (Research Highlights No. 4). Chestnut Hill, MA: Center on Aging & Work/Workplace Flexibility.

(70) Pitt-Catsouphes, M., Smyer, M. A., Matz-Costa, C., & Kane, K. (2007b). The national study report: Phase II of the national study of business strategy and workforce development (Research Highlight No. 04). Chestnut Hill, MA: The Center on Aging & Work/Workplace Flexibility. Retrieved from http://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/RH04_NationalStudy.pdf.

(71) Pitt-Catsouphes, M., Sweet, S., Lynch, K., & Whalley, E. (2009). Talent management study: The pressures of talent management (Issue Brief No. 23). Chestnut Hill, MA: Sloan Center on Aging and Work at Boston College. Retrieved from http://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/IB23_TalentMangmntStudy.pdf.

(72) Randstad Work Solutions. (2008). The world of work 2008 Rochester, NY: Harris Interactive, Inc. a Retrieved from http://www.us.randstad.com/2008WorldofWork.pdf.

(73) Richman, A., Civian, J. T., Shannon, L., Jeffrey Hill, E., & Brennan, R. T. (2008). The relationship of perceived flexibility, supportive work-life policies, and use of formal flexible arrangements and occasional flexibility to employee engagement and expected retention. Community, Work & Family, 11(2), 183-197. doi:10.1080/13668800802050350

(74) Ristovska, M. (2010). The role of the business sector in promoting A "greener" future. International Business & Economics Research Journal, 9(4), 21-27.

(75) Sloan Center on Aging & Work at Boston College. (2010). Talent management and the prism of age. executive case summary series. Chestnut Hill, MA: Sloan Center on Aging & Work at Boston College.

(76) Spherion, I. (2009). Emerging workforce 2009: Forging ahead: Workplace strategies for a new time Fort Lauderdale, FL: Spherion. Retrieved from http://www.spherion.com/EW_Study/Spherion_EmergingWorkforce09_executivesummary.pdf

(77) StrategyOne. (2010). StrategyOne public opinion survey: Amid economic woes, americans still seriously concerned about Work/Life balance. Retrieved October 27, 2010, from http://www.prnewswire.com/news-releases/strategyone-public-opinion-survey-amid-economic-woes-americans-still-seriously-concerned-about-worklife-balance-101967318.html.

(78) Sujatha, B. (Ed.). (2008). Flexible working: Concepts and practices. India: Icfai University Press.

(79) Swanberg, J. E., James, J. B., & McKechnie, S. P. (2008). Can business benefit by providing workplace flexibility to hourly workers? (Issue Brief No. 3).CitiSales Study. Retrieved from http://www.citisalesstudy.com/_pdfs/IB3-HourlyWorkers.pdf.

(80) Swanberg, J. E., James, J. B., Werner, M., & McKechnie, S. P. (2008). Workplace flexibility for hourly lower-wage employees: A strategic business practice within one national retail firm. Psychologist-Manager Journal.Special Issue: Work-Life Effectiveness: Implications for Organizations, 11(1), 5-29. doi:10.1080/10887150801963836

(81) Swanberg, J. E., James, J. B., & McKechnie, S. P. (2008). Can business benefit by providing workplace flexibility to hourly workers? (Issue Brief No. 3).CitiSales Study. Retrieved from http://www.citisalesstudy.com/_pdfs/IB3-HourlyWorkers.pdf.

(82) Sweet, S., Pitt-Catsouphes, M., Besen, E., Hovhannisyan, S., & Pasha, F. (2010a). Talent pressures and the aging workforce: Responsive action steps for the construction sector (Industry Sector Report No. 5.1). Chestnut Hill, MA: Sloan Center on Aging & Work at Boston College. Retrieved from http://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/TMISR05_Construction.pdf.

(83) Sweet, S., Pitt-Catsouphes, M., Besen, E., Hovhannisyan, S., & Pasha, F. (2010b). Talent pressures and the aging workforce: Responsive action steps for the finance and insurance sector (Industry Sector Report No. 7.1.0). Chestnut Hill, MA: Sloan Center on Aging & Work at Boston College. Retrieved from http://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/TMISR07_FinanceInsurance.pdf.

(84) Sweet, S., Pitt-Catsouphes, M., Besen, E., Hovhannisyan, S., & Pasha, F. (2010c). Talent pressures and the aging workforce: Responsive action steps for the health care and social assistance sector. (Industry Sector Report No. 2.1.0). Chestnut Hill, MA: Sloan Center on Aging & Work at Boston College. Retrieved from http://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/TMISR02_HealthCare.pdf.

(85) Sweet, S., Pitt-Catsouphes, M., Besen, E., Hovhannisyan, S., & Pasha, F. (2010d). Talent pressures and the aging workforce: Responsive action steps for the retail trade sector. (Industry Sector Report No. 3.1.0). Chestnut Hill, MA: Sloan Center on Aging & Work at Boston College. Retrieved from http://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/TMISR03_Retail.pdf.

(86) Toossi, M. (2009). Labor force projections to 2018: Older workers staying more active. Monthly Labor Review, 132(11), 30-51. Retrieved from http://www.bls.gov/opub/mlr/2009/11/art3full.pdf.

(87) Transamerica Center for Retirement Studies. (2009). 10th annual transamerica retirement survey: Strengthening retirement savings in a weak economy United States: Transamerica Center for Retirement Studies. Retrieved from http://www.transamericacenter.org/resources/TCRS%2010th%20Annual%20Survey%20-%20Strengthening%20Savings.pdf.

(88) Van Deusen, F. R., James, J. B., Gill, N., & McKechnie, S. P. (2007). Overcoming the implementation gap: How 20 leading companies are making flexibility work. Chestnut Hill, MA: Boston College Center for Work and Family.

(89) Westman, M. (2005). Crossover of stress and strain between spouses. In M. Pitt-Catsouphes, & E. E. Kossek (Eds.), Sloan work and family encyclopedia (). Chestnut Hill, MA: Sloan Work and Family Research Network. Retrieved from http://wfnetwork.bc.edu/encyclopedia_entry.php?id=1961&area=academics.

(90) WFD Consulting. (2010). The state of work-life 2010 Newton, MA: WFD Consulting. Retrieved from http://www.wfd.com/news/wl2010.html.

(91) Work and Family Unit. (2002). Balancing the till: Increasing profits and building a better workforce Canberra, Australia: Department of Employment and Workplace Relations. Retrieved from http://nceph.anu.edu.au/Health_For_Life/Publications/FinalBal_rep2.pdf.

(92) WorldatWork. (2009). Telework trendlines 2009 Washington, DC: WorldatWork. Retrieved from http://www.workingfromanywhere.org/news/Trendlines_2009.pdf.

(93) Yasbek, P. (2004). The business case for firm-level work-life balance policies: A review of the literature Wellington, New Zealand: Labour Market Policy Group, Department of Labour. Retrieved from http://www.dol.govt.nz/PDFs/FirmLevelWLB.pdf.